Service Arrangements During Industrial Action Friday 25 September and Monday 28 2026

Member Update:

From:
Tom Keogh, Chair, Board of Directors, Tullow Credit Union

Dear Member,

As Tullow Credit Union navigates the ongoing industrial action, we want to thank our members for their patience and understanding during this time. We understand the inconvenience and disruption this may cause for you, and want to ensure you that the Board is working hard to ensure minimal disruption to services during strike times.

The Board's priority for the coming period of the proposed strike action is to maintain access to essential services while continuing to ensure that member transactions are processed safely, securely and in accordance with the Credit Union’s normal controls.

Details of the arrangements in place to maintain essential service to members during the remaining days of the industrial action by employees of the credit union are included below.
Opening hours during strike periods

Tullow Credit Union will remain open during the remaining notified strike periods from 9.30am to 4.00pm on Friday 25th September.

Please note CLOSED AT 4PM ON FRIDAY. We will also be open on the Monday 28th September from 9.30am to 4.15pm

During these periods, the following essential services will be available:

• Cash lodgements
• Cash withdrawals
• Electronic Fund Transfers (EFTs)
• Transfers between Credit Union accounts
• Balance enquiries
• Statements and receipts

The following services will not be available during these days but will be available from Tuesday 29th as usual:

• External cheque withdrawals
• Loan drawdowns
• New loan applications or lending discussions
• New account or membership opening
• Account closures
• Other services requiring additional processing or authorisation

Online Banking will remain fully available and is unaffected during the periods of industrial action.

Members who require non-urgent or more complex services are encouraged, where possible, to attend prior to the 25th or the Tuesday 29th as normal.

We would also ask members to allow additional time if attending during these days, as waiting times may be longer than usual.

Once again, we would like to acknowledge our members’ patience and understanding during this period.

Kind regards,

Thomas Keogh
Chairman
Board of Directors

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